Custom Inground Pools - Frequently Asked Questions
How do I get started with my new pool installation?
The easiest way to get started is to browse through our website to get a feel for what is involved in designing a pool and then contact our sales department to set up an appointment for us to sit down and visit with you at your home or our office.
During our visit, we will ask questions to find out how you intend to use your pool like "Is it for activities, lounging or perhaps entertaining?" We will show you the many styles and options that are available and ask about your budget to make sure we give you our professional advice on how to get the most from your investment. From there, we will prepare our initial design recommendations and present you with our ideas for your new outdoor environment.
Do pools come with any warranty?
Lowe Pools has been standing by our products for over 40 years. We are confident in the pool we build and we offer a warranty that backs it up.
What if I have a small yard or a large hill to deal with?
As a custom pool builder with 40 years experience on our resumé, we are able to design a pool for most yards. We have extensive knowledge of building on hillsides and would be able to give a professional analysis of your site.
How much work is there in maintaining a pool?
On average, you will spend approximately 25 minutes a week maintaining your pool. A few items you will attend to will be emptying the skimmer basket, testing the water chemistry and adding the chlorine tablets to the chlorinator. We do suggest occasionally bringing in a water sample to our retail store for a full chemical analysis. We also have a complete pool service department that offers opening, closing, and weekly cleaning and chemical treatments during the season.
How do I select the right pool builder?
Choosing the right contractor to build your pool is a very important decision and we know that over the years we have faced competition from a number of other pool companies. Still, Lowe Pools has remained one of the leading swimming pool builders in Southeast Kentucky for over 40 years.
• We are a family owned business with an outstanding reputation in the Southeast Kentucky community.
• We work very hard to educate our customers about the pool construction process so that they can make more informed decisions about their new pool.
• We are an A+ rated member of the BBB and have built over 950 pools in the Southeast Kentucky area.
• Our business has been built on referrals from our existing customers and we would be happy to supply references from customers with completed pools or pools still under construction. Many of our customers are on their second pool with us.
• Our construction team not only understands the nuances of pool building in Southeast Kentucky, but it remains up to date on all building codes and new techniques and equipment in the industry.
• Our consultative approach, creative design, and extensive experience allow us to transform backyards in a pleasant manner with minimal surprises to our customers.
How much does a custom pool cost?
At Lowe Pools, we specialize in building custom vinyl liner pools. Like any custom construction project, costs will vary significantly depending on a number of variables. These include the size of the pool, the land modifications required, the size of the surface deck, and the other construction elements you choose. Custom features like built in hot tubs, water features, vanishing edges, patios and pool houses will also have a significant impact on the costs.
Given the large number of variables, we welcome the opportunity to visit with you and discuss all the possibilities.
Why do cost estimates vary so much?
While the primary elements of a swimming pool construction project are consistent from one plan to another, there are a great variety of options that can affect the costs and there are unlimited number of features that can be included. In addition, there are a number of swimming pool contractors in the Southeast Kentucky area and not every contractor utilizes the same estimating process.
To help you better understand why there are variances in the prices for in-ground swimming pools, you should consider that the price is determined not just by the size of the pool, but also by the quality of materials, the quality of construction, the complexity of the design and whether the contractor includes all aspects of construction in its price estimate.
Many pool contractors are inexperienced with certain site situations and therefore bring in their bids lower to win the job and then add the numerous "cost overruns" after construction starts. While every pool builder faces some uncertainty with the costs to prepare the hole for the pool (due to rock, sink holes, and the like) many also do not factor in essential elements like retaining walls, systems integration, drainage systems, and safety features.
Lowe Pools prides itself in offering transparent upfront pricing taking all variables into account before an estimate is approved and construction begins.